| Title: |
'Using Teleconferences to Keep UNHS Stakeholders Connected... The Texas Experience' |
| Track: |
9-Policy, Advocacy, and Legislative Issues
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| Audience: |
Primary Audience:
Secondary Audience:
Tertiary Audeince:
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| Keyword(s): |
information dissemination, program enhancement |
| Learning Objectives: |
1) Develop rich contact list of stakeholders
2) Identify teleconference topics that would be valuable for EHDI stakeholders in your state
3) Manage the response from participants during the teleconference
4) Learn the steps necessary to implement a teleconference intiative in your state
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Abstract: |
In a state the size of Texas, that has more than 500 EHDI stakeholders, information dissemination of current trends in the EHDI process is a major undertaking. The TEHDI program, like all EHDI programs has historically put much time and resources into training and assisting hospitals with the screening process and data management. In the past few years, TEHDI has been working to develop more program initiatives around follow-up care and data reporting. The challenge has been to find effective means to identify and inform all the EHDI stakeholders of these new program initiatives.
TEHDI has developed a rich network for disseminating information through working with current known EHDI data system users, program managers for hospitals, audiology programs, state and local level early intervention programs, pediatricians, and other support personnel. Once this was developed, a teleconference program was instituted to offer timely information to stakeholders on such topics as case management, program certification metrics and compliance, program enhancement, follow-up care best practices, data system management, and inpatient care management. In addition to the topical teleconferences, TEHDI periodically provides an open forum format that encourages EHDI stakeholders to submit questions for discussion. This particular format has allowed TEHDI to address such issues as outpatient screening program development, legislative initiatives, and to provide a forum for discussing the “why” as opposed to simply addressing the “how” of program management. The program has been providing monthly teleconferences to stakeholders since March 2010. By providing key information directly to the stakeholders with the opportunity for clarification and questions, TEHDI is developing deeper understanding and improving practices within each area of the EHDI process.
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| Handouts: |
Handout is not Available
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PRESENTER(S):
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Sarah Shaw - Texas Department of State Health Services
Credentials: M.P.H.
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Sarah Shaw came to Texas after receiving her Masters in Public Health and Bachelors in Cellular Molecular Biology from Tulane University in New Orleans, Louisiana. She worked with the Texas Early Hearing Detection and Intervention (TEHDI) program from August 2009 through March 2012. In that time, she received training in public health informatics through a collaboration between the Office of the National Coordinator on Health Information Technology and the University of Texas. In March, she accepted a position in the Office of Healthcare Policy Redesign at the State of Texas where she will be implementing projects related to the Affordable Care Act. |
Mary Catherine Hess - OZ Systems
Credentials: MA, BS
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Mary Catherine Hess has been working with EHDI programs since 2002. She is employed by OZ Systems and works as an Account Manager for the Texas EHDI Program and the USVI EHDI Program. Previously, she was the Program Administrator for Rhode Island’s EHDI Program from 2001-2008 and co-chair of the CDC EHDI Data Committee from 2007-2008. She has presented at local, regional and national EHDI events on topics related to newborn hearing screening, data management and data reporting, and most recently standards-based messaging for EHDI programs. She achieved her MA in Linguistics from Gallaudet University and holds a BS in Communication Disorders. She is a certified ASL/English interpreter. Her interests include communication access issues in health care settings, assistive technology and long-term outcomes for deaf and hard of hearing children identified through the EHDI process. She is a yogi, pug lover and fan of NPR and folk music. |
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AUTHOR(S):
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Mary Gywn Allen - Texas Department of State Health Services
Credentials: D.Min., M.A.
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BIO: Prior to joining the Texas EHDI program as the TEHDI Coordinator, Mary Gwyn Allen, served as the Project Manager for the Infant Hearing Program (AR EHDI) at the Arkansas Department of Health. She was formerly the Follow-up Consultant for the Infant Hearing Program and a Local Health Unit Administrator for the Department of Health. Prior to this, Ms. Allen was a faculty member in the Psychology Department of the University of Arkansas at Little Rock and Ouachita College. Ms. Allen received her M.A. in Applied Psychology and a doctorate, D.Min., in interfaith ministry. She has experience in psychology, research, project and grants management, and social work. She has written several publications and her biography has appeared in two volumes of Who’s Who of American Teachers. |
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