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ABSTRACT INFORMATION
Title: 'Communication Using Remote Language Interpretation for Audiology Services with Spanish-Speaking Parents '
Track: 2 - Audiological Services
Keyword(s): Spanish, audiology, remote interpreting
Learning Objectives:
  1. Describe communication difficulties encountered when the Audiologist and the client/family do not speak the same language
  2. Explain two options for remote interpreting
  3. Identify successes and ongoing challenges from the viewpoint of audiologists, parents and interpreters based on the project results

Abstract:

EHDI programs continue to struggle with family-friendly, culturally sensitive ways to cross language barriers. This project, initially begun as a quality improvement initiative, looked at the use of two different technology options as possible solutions for remote interpreter services with Spanish-speaking families. Questions were developed to explore parental level of satisfaction with the experience. Additionally, both Audiologists and Interpreters were queried regarding what worked well and what challenges remain.
Presentation: This presentation has not yet been uploaded or the speaker has opted not to make the presentation available online.
Handouts: Handout is not Available
PRESENTER(S) / AUTHOR(S) INFORMATION
Patti Martin - Primary Presenter
Arkansas Children's Hospital
     Credentials: Ph.D. CCC-A F-AAA
     Other Affiliations: NCHAM
      Patti Martin, Ph.D., is the Director of Audiology and Speech Language Pathology at Arkansas Children’s Hospital (ACH). Her areas of expertise include infant screening/assessment, family support and program development. Her efforts with infant hearing screening began with a collaboration project to investigate the efficacy of TEOAEs as a newborn screening tool in the early 1990s and continue through her work on the board of the American Speech-Language-Hearing Association Special Interest Division on Childhood Hearing Disorders and as the Family Support Consultant for NCHAM. She has chaired the Arkansas Board of Examiners in Speech Pathology and Audiology, the Arkansas Universal Newborn Hearing Screening, Tracking and Intervention Boardand the Natinoal Investing in Family Support Conference for the past four years. Dr. Martin’s ongoing passion centers around how professionals can help support families in improving the outcomes of children with hearing loss.
      ASHA DISCLOSURE:

Financial - No relevant financial relationship exist.

Nonfinancial - No relevant nonfinancial relationship exist.
Karen Munoz - Co-Presenter
Utah State University
     Credentials: Associate Professor
     Other Affiliations: NCHAM
      Karen Muñoz is an associate professor of audiology at Utah State University in the Department of Communicative Disorders and associate director of the National Center for Hearing Assessment and Management. Her research focus is in the area of childhood hearing loss.
      ASHA DISCLOSURE:

Financial - No relevant financial relationship exist.

Nonfinancial - No relevant nonfinancial relationship exist.
Nannette Nicholson - Co-Presenter
UAMS/UALR
     Credentials: Ph.D.
     Other Affiliations: ACH
      Nannette Nicholson, PhD is a Professor and Interim Chair of the Department of Audiology and Speech Pathology at the University of Arkansas for Medical Sciences/University of Arkansas at Little Rock. She also has a clinical staff appointment at Arkansas Children's Hospital. Her primary research area is early intervention and pediatric audiology.
      ASHA DISCLOSURE:

Financial - No relevant financial relationship exist.

Nonfinancial - No relevant nonfinancial relationship exist.