18th ANNUAL EARLY HEARING DETECTION & INTERVENTION MEETING
March 3-5, 2019 • Chicago, IL
4/16/2013 | 1:45 PM - 2:45 PM | Choosing Communication Methods without Regret: The Science of Complex Decisions | Cira C | 7
Choosing Communication Methods without Regret: The Science of Complex Decisions
How can programs and professionals help families make best decisions without introducing bias? Can families have “too many” choices? Why do families delay decisions? Studies in psychology and marketing describe the surprising way real people make complex decisions, especially high stakes choices on behalf of others. The findings suggest how to shape the complicated choosing process so families can more easily settle on satisfying communication options.
Topics include:
• What leads to “overload” in decision making
• How people try to simplify complex choices
• Why deciding for others is different from deciding for oneself
• Situations in which people try to avoid responsibility
• Factors that increase or decrease regret for decisions
• Characteristics of a “good” decision
• How advisors can structure choices while respecting the family’s autonomy
A representative from Hands & Voices, herself a parent of children with hearing loss, will comment on how the science applies, or does not apply, to real-world situations where families suddenly confront the complex issues around communication choices.
- Identify two ways people set standards for complex decisions
- Describe two ways people try to distance themselves from responsibility for decisions that affect others
- Describe one way to structure the array of communication choices to make them manageable while making all options available.
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Presenters/Authors
Steve Richardson
(POC,Co-Presenter), CDC EHDI, gol8@cdc.gov;
Steve Richardson, MPH is a health educator with over 30 years’ experience including service in a state health department, an academic medical center, private consulting, and for the last ten years, in the EHDI Program at the Centers for Disease Control and Prevention (CDC). He has developed communication campaigns in the areas of maternal and child health, injury prevention, environmental health and risk communication. As a member of CDC’s EHDI program he helps make data truly usable to decision-makers by implementing best clear communication findings. He helps state and federal colleagues apply marketing principles to their health communications, especially with family and professional audiences.
ASHA DISCLOSURE:
Financial -
No relevant financial relationship exist.
Nonfinancial -
No relevant nonfinancial relationship exist.
Terri Patterson
(Co-Presenter), GA Hands & Voices, terripat@earthlink.net;
Terri's experience as a former Early Intervention Parent Educator and a parent of a child with hearing loss has led her into the role of Executive Director of Georgia Hands & Voices. She and her husband, Matt, have two children: daughter Molly, and son, Riley, (who was identified with profound bilateral hearing loss at two months). Degreed in Social Sciences/Psychology, Terri is the Committee Chair for the Georgia Stakeholder’s UNHS Program. She also sits on the National EHDI 2011 Planning Committee, and is co-chair of the CDC’s Early Hearing Detection & Intervention Parent-to-Parent Subcommittee, as well as serving as parent representative to the AAHBEI (American Association for Home-Based Early Interventionists) governing board. Terri is co-author of the DECISION GUIDE TO COMMUNICATION CHOICES published by the CDC, and has spoken a numerous conferences including a plenary presentation at the National Summit on Deaf Education in 2008.
ASHA DISCLOSURE:
Financial -
Nonfinancial -