2023 Early Hearing Detection & Intervention Conference
March 5-7, 2023 • Cincinnati, OH
DUKE ENERGY CONVENTION CENTER
Evaluation of the Usability of the New York Early Hearing Detection and Intervention- Information System (EHDI-IS)
Objective: To evaluate the usability of the New York Early Hearing Detection and Intervention- Information System (NY EHDI-IS) by focusing on perceived effectiveness, efficiency, and satisfaction with the system.
Method: A survey was sent to 631 end-users who accessed the NY EHDI-IS at any point in 2021. User's perception was measured by using a customizable health Information Technology Usability Evaluation Scale (ITUES) tool. The tool consisted of 22 items rated on a five-point Likert scale. A higher scale value indicates higher perceived usability of the NY EHDI-IS.
Results: The average usability scale score is 3.7 out of 5. For the subscales, the average usability rate for participants' perceived effectiveness, efficiency, and satisfaction was 79%, 71%, and 71%, respectively. On average, 3 of 4 participants reported satisfaction with using EHDI-IS to access hearing screening results. However, 23% of the participants perceived difficulties documenting diagnostic results; and 16% when entering Early Intervention referrals into EHDI-IS. Results also show that only 57% of the participants perceived documentation of diagnostic evaluations and Early Intervention referrals into EHDI-IS as an essential part of their role.
Conclusion: These findings suggest that the NY EHDI-IS greatly influences perceived usefulness, perceived ease of use, and satisfaction. However, additional efforts are needed to enhance the usability of the NY EHDI-IS and improve tracking and surveillance activities. This includes providing additional training and technical assistance to NY EHDI-IS users with a focus on the requirements for reporting and documentation, accuracy and completeness of data, and timely reporting.
- To understand barriers for reporting and documentation of Hearing results in EHDI-IS.
- To identify areas for improvement and enhancement in the EHDI-IS system.
- To identify areas for improvement reporting and documentation of Hearing results.
Poster:
3420032_15547LaurenMiller.pdf
Presenter: Lauren Miller
Lauren S. Miller earned her M.A. and Ph.d. in Social Psychology from Syracuse University. She has worked for the NYS Department of Health for the last five years and currently works for the Bureau of Early Intervention as a Research Scientist.
ASHA DISCLOSURE:
Financial -
No relevant financial relationship exist.
Nonfinancial -
No relevant nonfinancial relationship exist.
Zahra S Alaali graduated with an MPH in Health Policy and Management from the University at Albany. She has worked for the NYS Department of Health for the last six years and currently works for the Bureau of Early Intervention as the EHDI Program Coordinator. Zahra's work focuses on public health surveillance related to maternal and child health as well as merging/ re-emerging infections. Currently, Zahra is doing her Ph.D. in public policy with a concentration in health policies focusing on redesigning healthcare systems for improved clinical outcomes, efficiency, and value.
ASHA DISCLOSURE:
Financial -
No relevant financial relationship exist.
Nonfinancial -
No relevant nonfinancial relationship exist.
Arfin Shammi completed a Master of Public Health from SUNY Albany, focusing on Environmental Health Science. She works as a Public Health Specialist in the Early Hearing Intervention and Detection (EHDI) program. Arfin is part of a team responsible for reducing the loss to follow-up/documentation for infants born in NYS who did not receive or did not pass their newborn hearing screening test. Arfin is currently working with the EHDI team to provide technical support to healthcare providers and families in NYS; assist with the monthly EHDI data analysis and quality review process. Arfin also has a Bachelor of Dental Surgery from Bangladesh and has worked as a dentist for around five years.
ASHA DISCLOSURE:
Financial -
Nonfinancial -