2024 Early Hearing Detection & Intervention Conference
March 17-19, 2024 • Denver, CO
| Provider- and Family-Reported Teletherapy Realities during the COVID-19 Pandemic
Provider- and Family-Reported Teletherapy Realities during the COVID-19 Pandemic
All therapy providers relate to the challenge of implementing a virtual care model during the COVID-19 pandemic. In a medical center clinic, we heard mixed responses from providers, patients, and families. We partnered with a local school district for an iPad loaner program for families in need of technology; however, providing the technology did not seem to solve all problems with access to teletherapy. In April 2020 and August 2020, our team sent out quality improvement surveys seeking input from Deaf and Hard of Hearing (D/HH) providers and families with a D/HH child regarding their experiences in the transition. Eighty-eight participants completed the “provider survey” and seventy-three participants completed the “family survey”. The “family survey” was provided in English, Spanish, and Chinese.
This presentation will include responses to this survey, including topics such as access to technology, provider and family concerns, therapy effectiveness, frequency of visits, comfort with technology, and skill application.
- Identify common family concerns for their child who is D/HH.
- Discuss family and provider perspectives on perceived effectiveness of teletherapy model.
- Describe provider- and family-identified barriers to effective teletherapy engagement.
Presentation:
3353554_15064MelissaHo.pdf
Handouts:
Handout is not Available
Transcripts:
CART transcripts are NOT YET available, but will be posted shortly after the conference
Presenters/Authors
Melissa Ho
(Primary Presenter), University of California San Francisco, melissa.ho2@ucsf.edu;
Melissa Ho is a pediatric audiologist who provides a broad range of diagnostic and rehabilitative services for children with hearing loss. She has a special interest in relationship-centered communication, student education, and community outreach.
Dr. Ho received her doctor of audiology (Au.D.) degree from San Diego State University and the University of California San Diego, externship training at University of California San Francisco, and her bachelor’s degree from the University of California Berkeley.
Dr. Ho is a member of the American Academy of Audiology and American Auditory Society.
ASHA DISCLOSURE:
Financial -
Nonfinancial -
AAA DISCLOSURE:
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Nonfinancial -
Chiara Scarpelli
(Co-Presenter), University of California San Francisco, chiara.scarpelli@ucsf.edu;
Chiara Scarpelli, MS, CCC-SLP is a Speech-Language Pathologist in the Pediatric Division of the Department of Otolaryngology Head and Neck Surgery. She specializes in the evaluation and treatment of children who are Deaf/Hard of Hearing and is a member of the Children’s Hearing and Communication Clinic team.
Ms. Scarpelli completed her undergraduate degree in Speech and Hearing Science at The George Washington University in Washington, DC. She continued her studies by earning her master’s degree in Communication Sciences and Disorders from Teachers College, Columbia University in New York City. Prior to joining our team, Ms. Scarpelli gained valuable research and clinical experience working at La Trobe University in Melbourne, Australia, before returning to New York City to provide services in the public-school system.
Ms. Scarpelli is a member of the American Speech-Language-Hearing Association (ASHA). She is a published author in the Seminars in Speech and Language Journal and has also remained active in research.
ASHA DISCLOSURE:
Financial -
Nonfinancial -
AAA DISCLOSURE:
Financial -
Nonfinancial -